Revocation Instructions

Statutory Right of Revocation
You have the right to revoke this contract within fourteen days, without stating any reasons.

The revocation period is fourteen days from the day on which you, or a third party designated by you, who is not the shipper, have/has taken possession of the merchandise. In case of a purchasing contract for several items of merchandise that you have ordered within the scope of a single order and which we have delivered separately to you, the revocation period is fourteen days from the day on which you, or a third party designated by you, who is not the shipper, have/has taken possession of the last item of merchandise.

In order to exercise your right of revocation, it is necessary for you to notify us (Jades24 GmbH, Großenbaumer Weg 11, 40472 Düsseldorf, Phone: +49-211/8629360, Fax: +49-211/86293629, email: Retour24@jades-fashion.de) of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by mail, fax or email). For this purpose, you can use the enclosed sample revocation form, which is not mandatory, however.

In order to comply with the cancellation period, it is sufficient that you send off notification that you are exercising your right to revocation prior to expiry of the revocation period.
Consequences of Revocation
If you cancel this contract, we are to repay you for all payments we have received, including the delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the most economical standard delivery), promptly and no later than fourteen days from the day on which we have received the notice of your cancelling this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless anything different has been arranged with you; under no circumstances will any fees be charged to you for this repayment. We are allowed to withhold repayment until we have received the merchandise or until you have provided proof that you have sent the merchandise back, whichever is the earlier date.

You are to send back or hand over the merchandise promptly and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

We bear the cost of returning the goods.

If the goods, by their nature, cannot normally be returned by post and were delivered to the consumer’s home at the time of the conclusion of the contract, we will collect the goods at our own expense.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Sample revocation form
(complete and return this form only if you wish to withdraw from the contract)

To

Jades24 GmbH
Großenbaumer Weg 11
40472 Düsseldorf
Email: Retour24@jades-fashion.de

I/We (*) hereby give notice that I/We (*) am/are revoking my/our (*) contract of sale of the following goods (*):


Ordered on (*): ___________________________________________
Received on (*): ___________________________________________
Name of consumer(s): ___________________________________________
Address of consumer(s): ___________________________________________


Date: ___________________________________________



Signature of consumer(s) [In case revocation is not submitted via email]

___________________________________________



(*) Delete as appropriate.

It is important to us to offer you competent and comprehensive advice. Do not hesitate to contact us if you have any questions about your order, a particular item or about our online shop.

+49 (0)211-862936 0

Monday - Friday 9:00 am - 6:00 pm


service@jades24.com

You can find more info to our customers service here

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Sizeguide Women

Because sizing and cut will vary between brands, please use this
chart as a general guide. If you are between sizes or need assistance
selecting the proper size, please contact our customer support.

+49 211-862936 0 service@jades24.com

Clothing

  XXS XS S M L XL XXL
Germany (EUR)  32 34 36 38 40 42 44
Italy  38 40 42 44 46 48 48
France  34 36 38 40 42 44 46
U.K.  6 8 10 12 14 16 18
U.S.  0-2 4 6 8 10 12 14
DKNY sizes  0 2 4 6 8 10 12
Japan  5 7 9 11 13 15 17
Jeans sizes (in Inches)  23/24 25/26 26/27 28/29 30/31 32 33
Chest (in cm)  74-77 78-81 82-85 86-89 90-93 94-97 98-102
Waist (in cm)  58-61 62-64 65-68 69-72 73-77 78-81 82-85
Hips (in cm)  80-84 85-89 90-94 95-97 98-101 102-104 105-108
Chest Waist Hips

Shoes

EUR  35 35,5 36 36,5 37 37,5 38 38,5 39 39,5 40 40,5 41 41,5 42
UK  2 2,5 3 3,5 4 4,5 5 5,5 6 6,5 7 7,5 8 8,5 9
US  5 5,5 6 6,5 7 7,5 8 8,5 9 9,5 10 10,5 11 11,5 12

ADIDAS shoes

UK  3,5 4 4,5 5 5,5 6 6,5 7 7,5 8 8,5 9 9,5 10 10,5 11 11,5
EUR  36 36 2/3 37 1/3 38 38 2/3 39 1/3 40 40 2/3 41 1/3 42 42 2/3 43 1/3 44 44 2/3 45 1/3 46 46 2/3

Rings

Sizes (US)  4 5 6 7 8
Inner Diameter in mm  15 15,7 16,5 17,2 18
Sizes (EUR)  50 52 54 56 58
Inner Diameter in mm  15,9 16,6 17,2 17,8 18,5
Viennese Measurements  47 49,5 52 54,5 56,8
Inner Diameter in mm  15 15,8 16,5 17,5 18
French Measurements  7 9,5 12 14,5 16,8
Inner Diameter in mm  15 15,8 16,5 17,5 18

Belts

Sizes  70 75 80 85 90 95
Waist measurements in cm  66-74 71-79 76-84 81-89 86-94 91-99
International  S S M M L L
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or (international) are our logistics partners for the safe and quick delivery of your orders. You can view your selected shipping type and the delivery costs/times here!

You would like to return your item after all? Everything you need to know about free returns or exchanges within 14 days of delivery can be found right here!

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