General Terms & Conditions

The following general terms and conditions apply exclusively to all off-premises contracts agreed upon between Jades24 GmbH and our customers. We will not abide by any standard terms and conditions of the customer.

1. Scope
The following T&Cs apply to all orders placed via our online shop.

2. Contractual partner, formation of contract
The purchase contract is concluded with Jades24 GmbH.
The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3 Contract language, saving of the contract text
The languages available for concluding the contract are German and English.
We save the text of the contract and forward the order data and our T&Cs to you by e-mail. You may also view the text of the contract in our customer login area.

4. Delivery conditions
Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.
We only dispatch goods en route; pick up by the customer is not possible.
We do not deliver to packing stations.

5. Payment
The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Credit Card
With the submission of the order, you are sending us your credit card details at the same time.
After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.

Direct debiting via BillPay
Upon successful adress and credit check during the ordering process, by placing your order you issue the online provider, BillPay, a Direct Debit Mandate and we assing our claim to BillPay. BillPay will separately provide you information abut the date on which your account will be debited (pre-notification). By submitting the Direct Debit Mandate, BillPay requires its bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. Your account is debited prior to shipment of the goods. For the processing of the payment via BillPay, the GTCs and privacy statement of BillPay apply – in addition to our GTCs. Further information and the full GTCs of BillPay can be found here: https://www.billpay.de/agb/.

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

SOFORT Online Bank Transfer
After placement of the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Amazon Pay
During the ordering process you will be forwarded to the online Amazon website before completing the ordering process in our online shop. In order to process the ordering process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access data. There, you may confirm the delivery address and payment method stored with Amazon and confirm the use of your data by Amazon and the payment instructions to us. After this, you will be returned to our online shop, where you may complete the ordering process.
Directly after the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive additional information during the ordering process.

Purchasing on account via BillPay
In order to pay the invoiced amount via the online provider, BillPay, you do not need to be registered there. Upon successful verification of your address and credit check within the scope of the order process and placement of the order, we assign our claim to BillPay. In this case, you can only make payment to BillPay with discharging effect. For payment processing via BillPay, the GTCs and privacy statement of BillPay apply – in addition to our GTCs. Further information and the full GTCs of BillPay can be found here: https://www.billpay.de/agb/.

Payment by instalments
In collaboration with the online services provider BillPay, we can offer you the option of payment by instalments. A successful address- and credit check is precondition. For the processing of the payment in addition to our GTCs the GTC and privacy statement of BillPay apply.Further information and the full GTCs of BillPay can be found here: https://www.billpay.de/s/agb/pl/e857056ee88a76c50000001283.html

6. Retention of title

Shipping Costs

The goods shall remain our property until full payment is made.

7. Damage during delivery
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

8. Warranty and guarantees
We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.
Customer service: Our customer service is available for queries, complaints and claims on working days (except public holidays) from 9 a.m. to 6 p.m. (CET) via phone at +49 211 8629360 as well as via email at service@jades24.com.

9. Liability
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.

10. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.

The Terms and Conditions have been prepared with the Trusted Shop's Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

It is important to us to offer you competent and comprehensive advice. Do not hesitate to contact us if you have any questions about your order, a particular item or about our online shop.

+49 (0)211-862936 0

Monday - Friday 9:00 am - 6:00 pm


service@jades24.com

You can find more info to our customers service here

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or (international) are our logistics partners for the safe and quick delivery of your orders. You can view your selected shipping type and the delivery costs/times here!

You would like to return your item after all? Everything you need to know about free returns or exchanges within 14 days of delivery can be found right here!

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Shipping costs
Delivery method Shipping costs* Shipping time
DHL Express National 18,00 € 2 - 4 days
DHL Standard national 0,00 € 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Delivery method Shipping costs* Shipping time
UPS - international 9,00 € 2 - 4 days
UPS Standard national 9,00 € 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 36,00 zł
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
Shipping costs*: 9,00 €
Shipping time: 2 - 4 days
*incl. VAT
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Sizeguide Women

Because sizing and cut will vary between brands, please use this
chart as a general guide. If you are between sizes or need assistance
selecting the proper size, please contact our customer support.

+49 211-862936 0 service@jades24.com

Clothing

  XXS XS S M L XL XXL
Germany (EUR)  32 34 36 38 40 42 44
Italy  38 40 42 44 46 48 48
France  34 36 38 40 42 44 46
U.K.  6 8 10 12 14 16 18
U.S.  0-2 4 6 8 10 12 14
DKNY sizes  0 2 4 6 8 10 12
Japan  5 7 9 11 13 15 17
Jeans sizes (in Inches)  23/24 25/26 26/27 28/29 30/31 32 33
Chest (in cm)  74-77 78-81 82-85 86-89 90-93 94-97 98-102
Waist (in cm)  58-61 62-64 65-68 69-72 73-77 78-81 82-85
Hips (in cm)  80-84 85-89 90-94 95-97 98-101 102-104 105-108
Chest Waist Hips

Shoes

EUR  35 35,5 36 36,5 37 37,5 38 38,5 39 39,5 40 40,5 41 41,5 42
UK  2 2,5 3 3,5 4 4,5 5 5,5 6 6,5 7 7,5 8 8,5 9
US  5 5,5 6 6,5 7 7,5 8 8,5 9 9,5 10 10,5 11 11,5 12

ADIDAS shoes

UK  3,5 4 4,5 5 5,5 6 6,5 7 7,5 8 8,5 9 9,5 10 10,5 11 11,5
EUR  36 36 2/3 37 1/3 38 38 2/3 39 1/3 40 40 2/3 41 1/3 42 42 2/3 43 1/3 44 44 2/3 45 1/3 46 46 2/3

Rings

Sizes (US)  4 5 6 7 8
Inner Diameter in mm  15 15,7 16,5 17,2 18
Sizes (EUR)  50 52 54 56 58
Inner Diameter in mm  15,9 16,6 17,2 17,8 18,5
Viennese Measurements  47 49,5 52 54,5 56,8
Inner Diameter in mm  15 15,8 16,5 17,5 18
French Measurements  7 9,5 12 14,5 16,8
Inner Diameter in mm  15 15,8 16,5 17,5 18

Belts

Sizes  70 75 80 85 90 95
Waist measurements in cm  66-74 71-79 76-84 81-89 86-94 91-99
International  S S M M L L
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or (international) are our logistics partners for the safe and quick delivery of your orders. You can view your selected shipping type and the delivery costs/times here!

You would like to return your item after all? Everything you need to know about free returns or exchanges within 14 days of delivery can be found right here!

... Jades loves you!

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This item is currently out of stock.
Add the article to your wish list.
You will get an e-mail if your size is available again!

Click here to add the article to your wishlist.
You will get an e-mail if your size is available again.

Click here to add the article to your wishlist.
You will get an e-mail if your size is available again.