Welcome to the JADES24 Customer Service section!
Welcome to the JADES24 Customer Service section!
As an online fashion shop, the happiness of our online customers is our top priority. That is why we offer first class service to match our fantastic designer fashion. We are always here to offer help and guidance, and to listen to any questions or concerns that you may have about JADES24.com.
In this section, you will gain a useful overview of possible questions or concerns regarding the various processes relating to your JADES24 order.
Please contact our customer service team via email at service@jades24.de or call us on +49 (0)211 8629360 Monday to Friday, 8:00 am to 5:00 pm CET (except public holidays) if you have any questions about the order process.
You want to know more about JADES24? Then please click here.
Select your preferred language and your delivery country.
or (international) are our logistics partners for the safe and quick delivery of your orders. You can view your selected shipping type and the delivery costs/times here!
You would like to return your item after all? Everything you need to know about free returns or exchanges within 14 days of delivery can be found right here!
| Delivery method | Shipping costs* | Shipping time |
|---|---|---|
| DHL Express National | 18,00 € | 1 - 2 days |
| DHL Standard national | 4,95 € | 1 - 3 days |
Shipping time: 2 - 4 days
Shipping time: 2 - 4 days
Shipping time: 2 - 4 days
Shipping time: 2 - 4 days
Shipping time: 2 - 4 days
Sizeguide Women
Because sizing and cut will vary between brands, please use this
chart as a general guide. If you are between sizes or need assistance
selecting the proper size, please contact our customer support.
+49 211-862936 0
service@jades24.de
Clothing
| XXS | XS | S | M | L | XL | XXL | |
| Germany (EUR) | 32 | 34 | 36 | 38 | 40 | 42 | 44 |
| Italy | 38 | 40 | 42 | 44 | 46 | 48 | 48 |
| France | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
| U.K. | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| U.S. | 0-2 | 4 | 6 | 8 | 10 | 12 | 14 |
| Japan | 5 | 7 | 9 | 11 | 13 | 15 | 17 |
| Jeans sizes (in Inches) | 23/24 | 25/26 | 26/27 | 28/29 | 30/31 | 32 | 33 |
| Chest (in cm) | 74-77 | 78-81 | 82-85 | 86-89 | 90-93 | 94-97 | 98-102 |
| Waist (in cm) | 58-61 | 62-64 | 65-68 | 69-72 | 73-77 | 78-81 | 82-85 |
| Hips (in cm) | 80-84 | 85-89 | 90-94 | 95-97 | 98-101 | 102-104 | 105-108 |
Shoes
| EUR | 35 | 35,5 | 36 | 36,5 | 37 | 37,5 | 38 | 38,5 | 39 | 39,5 | 40 | 40,5 | 41 | 41,5 | 42 |
| UK | 2 | 2,5 | 3 | 3,5 | 4 | 4,5 | 5 | 5,5 | 6 | 6,5 | 7 | 7,5 | 8 | 8,5 | 9 |
| US | 5 | 5,5 | 6 | 6,5 | 7 | 7,5 | 8 | 8,5 | 9 | 9,5 | 10 | 10,5 | 11 | 11,5 | 12 |
Rings
| Sizes (US) | 4 | 5 | 6 | 7 | 8 |
| Inner Diameter in mm | 15 | 15,7 | 16,5 | 17,2 | 18 |
| Sizes (EUR) | 50 | 52 | 54 | 56 | 58 |
| Inner Diameter in mm | 15,9 | 16,6 | 17,2 | 17,8 | 18,5 |
| Viennese Measurements | 47 | 49,5 | 52 | 54,5 | 56,8 |
| Inner Diameter in mm | 15 | 15,8 | 16,5 | 17,5 | 18 |
| French Measurements | 7 | 9,5 | 12 | 14,5 | 16,8 |
| Inner Diameter in mm | 15 | 15,8 | 16,5 | 17,5 | 18 |
Belts
| Sizes | 70 | 75 | 80 | 85 | 90 | 95 |
| Waist measurements in cm | 66-74 | 71-79 | 76-84 | 81-89 | 86-94 | 91-99 |
| International | S | S | M | M | L | L |
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or (international) are our logistics partners for the safe and quick delivery of your orders. You can view your selected shipping type and the delivery costs/times here!
You would like to return your item after all? Everything you need to know about free returns or exchanges within 14 days of delivery can be found right here!
This item is currently out of stock.
Add the article to your wish list.
You will get an e-mail if your size is available again!
This item is currently out of stock.
Add the article to your wish list.
You will get an e-mail if your size is available again!